Terms of service
Last updated: 11 May 2026
OVERVIEW
This website is operated by G-NiiB US, a trading name of GenieBiome (Therapeutics) Co., Limited (a company incorporated in Hong Kong). GenieBiome (Therapeutics) Co., Limited is a wholly-owned subsidiary of GenieBiome Limited. "G-NiiB" is a registered trademark of GenieBiome Limited, and is used under license by its subsidiaries.
This website (www.g-niib-us.com) serves as an informational and product showcase platform. We do not sell products directly through this website. Products displayed on this site are available for purchase through Amazon and other authorized third-party retailers. When you click a purchase or "Buy Now" link on this site, you will be redirected to the relevant Amazon store or other authorized retailer. Any purchase you make will be conducted through that third-party platform and will be subject to their own terms of service, return policies, privacy policies, and conditions.
This website is primarily intended for users in the United States, and all content, information, and features offered on this website are provided with the US market in mind.
This website is primarily presented in English. For the convenience of users whose preferred language is not English, selected content on this website may be made available in other languages. Such translated content is provided for general reference only. We do not guarantee that all content is fully translated, up to date, or free from errors. In the event of any discrepancy, inconsistency, or interpretation issue between the English version and any translated version, the English version shall prevail. Users are advised to rely on the English-language content when making purchasing or other material decisions.
G-NiiB US offers this website, including all information, tools, and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools that are added to the current site shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our site is hosted on Shopify Inc. They provide us with the online platform that allows us to present our products and Services to you.
WEBSITE USE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our site or its content for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms may result in the immediate termination of your access to the Service.
GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including personal financial information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any content on the website through which the Service is provided, without express written permission from us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.
Product descriptions, images, pricing, and availability shown on this site are for informational and reference purposes only. Actual product details, pricing, and availability on Amazon or other third-party retailers may differ from what is displayed on this site. We strive to keep information current, but we cannot guarantee real-time accuracy with third-party listings.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
MODIFICATIONS TO THE SERVICE AND PRICES
Prices displayed on this website are for reference purposes only. The actual purchase price of any product will be determined by the third-party retailer (such as Amazon) at the time of your purchase. We are not responsible for any differences between reference prices shown on this site and the prices offered by third-party retailers.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
AMAZON PURCHASE DISCLAIMER
This website is an informational and product showcase platform only. We do not process transactions, accept payments, fulfill orders, or handle shipping through this website. All purchases of G-NiiB products are made through Amazon or other authorized third-party retailers.
When you click a purchase link on this site, you will be redirected to the relevant Amazon regional store (which may include, but is not limited to, Amazon.com, Amazon.co.uk, or other Amazon regional marketplaces) or another authorized retailer. GenieBiome (Therapeutics) Co., Limited and G-NiiB US are not parties to any transaction between you and Amazon or any other third-party retailer.
Your purchase on Amazon or any other third-party platform is governed entirely by that platform's own Terms of Service, Returns Policy, Shipping Policy, and Privacy Policy. We have no control over and assume no responsibility for the fulfillment, customer service, dispute resolution, or any other aspect of your transaction with any third-party retailer.
If you experience any issues with an order—including but not limited to product defects, shipping delays, incorrect orders, returns, refunds, or customer service matters—you must contact Amazon or the relevant third-party retailer directly. We may have limited ability to assist with transactions conducted on third-party platforms.
Product availability on Amazon or other third-party retailers is not guaranteed by us, and we are not responsible if a product displayed on this site is unavailable for purchase on a third-party platform.
AFFILIATE AND ENDORSEMENT DISCLOSURE
In accordance with the Federal Trade Commission (“FTC”) guidelines, including 16 C.F.R. Part 255, we disclose that this website may feature content from influencers, creators, or other third parties, including embedded social media posts, product recommendations, and links to third-party websites such as Amazon.
Some of these third parties may receive commissions, referral fees, or other compensation if you purchase products through links contained in their content.
Any such compensation is paid by the relevant third-party retailer or platform and does not affect the price you pay for any product.
The inclusion of third-party content or links on this website does not influence the product information, descriptions, or recommendations presented by us. We are committed to providing accurate and helpful information regardless of any commercial relationships.
By using this website, you acknowledge and accept that certain third parties featured on this site may receive compensation in connection with purchases made through their links.
HEALTH AND DIETARY SUPPLEMENT DISCLAIMER
The products showcased on this website are dietary supplements. The information provided on this website, including product descriptions, ingredient details, and health-related content, is for general informational purposes only and should not be considered medical advice.
These statements have not been evaluated by the Food and Drug Administration (FDA). The products featured on this website are not intended to diagnose, treat, cure, or prevent any disease.
If you have a medical condition, are taking medication, are pregnant or nursing, or have any health concerns, please consult your physician or a qualified healthcare provider before using any dietary supplement. Individual results may vary.
We do not assume any liability for the information provided on this site regarding the health benefits or effects of any product. Always seek the advice of your healthcare provider with any questions you may have regarding a medical condition or dietary supplement use.
This website may also feature statements, testimonials, or content from third parties, including but not limited to influencers, creators, and customers. Such statements reflect the opinions of the respective individuals and do not necessarily represent our views or opinions.
OPTIONAL TOOLS
We may provide you with access to third-party tools over which we have no monitoring, control, or input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.
THIRD-PARTY LINKS
Certain content, products, and Services available via our Service may include third-party materials. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third parties.
This website contains links to Amazon regional stores (including but not limited to Amazon.com, Amazon.co.uk, and other Amazon marketplaces) where products displayed on this site can be purchased. When you click a purchase or product link, you will be redirected to the relevant Amazon store or other authorized retailer. We are not responsible for the content, privacy practices, or terms of service of Amazon or any other third-party website.
We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites, including Amazon. Please review the third party's policies and practices carefully and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, "comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party's intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead third parties or us as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.
PERSONAL INFORMATION
We take your privacy and the protection of your personal data seriously. Any personal information you provide through our site—such as your name, email address, or other contact details submitted via our contact form or newsletter signup—will be handled with strict confidentiality and processed in accordance with our Privacy Policy.
Please note that since we do not sell products directly through this website, we do not collect payment information, billing addresses, or shipping addresses. Any such information required for a purchase will be collected by the third-party retailer (such as Amazon) through which you complete your transaction and will be subject to their privacy policy.
By using our website, you consent to such processing and confirm that all data you provide is accurate and up to date. For further information on how we collect, store, and use your personal information, please refer to our full Privacy Policy.
ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, images, or availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice.
Because product purchases are conducted through third-party retailers such as Amazon, we cannot guarantee that the product information, pricing, or availability displayed on this site will match the information shown on the third-party retailer's platform at any given time. You should always verify product details, pricing, and availability on the third-party platform before making a purchase.
We undertake no obligation to update, amend, or clarify information in the Service or on any related website, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.
PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, state or local regulations, rules, laws, or ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time, we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all information and content delivered to you through the Service are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
We disclaim all liability related to purchases made through Amazon or any other third-party retailer. We are not responsible for any issues arising from your transaction with any third-party platform, including but not limited to product defects, shipping delays, incorrect orders, customer service disputes, or any other matter related to products purchased through a third party.
In no case shall G-NiiB US, GenieBiome (Therapeutics) Co., Limited, GenieBiome Limited, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured through links on this site, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
INDEMNIFICATION
You agree to indemnify, defend and hold harmless G-NiiB US, GenieBiome (Therapeutics) Co., Limited, GenieBiome Limited, and their parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
GOVERNING LAW
These Terms of Service and any related agreements shall be governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts of Hong Kong for the resolution of any disputes arising out of or relating to these Terms of Service or your use of this website.
If you are located outside Hong Kong, any mandatory consumer protection laws in your jurisdiction of residence may still apply to the extent required by applicable law.
CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
CONTACT INFORMATION
If you have any questions about these Terms of Service, you are welcome to contact us through any of the following channels:
Contact Form: Please use the Contact Us form on our website for the most efficient response.
Social Media: You can also reach out to us via our official social media channels.
Post: GenieBiome (Therapeutics) Co., Limited, 12/F, 208 Johnston Road, Wan Chai, Hong Kong
We aim to respond within 1–2 business days.
